gibaje — Safe Gaming

Responsible Gaming —
gibaje's commitment to a safe and healthy gaming experience

gibaje believes gaming should be enjoyable, not stressful. Our responsible gaming policy, self-exclusion, and deposit limit tools help you stay within healthy boundaries.

For ages 21+
Our Philosophy

Why is responsible gaming important at gibaje?

gibaje has established itself as a trusted online gaming platform for players in Bangladesh. Our main goal is to keep every player's gaming experience enjoyable and controlled. We understand that gaming is a form of entertainment — but when it starts to have a negative impact on life, it becomes a problem.

Responsible gaming means staying consciously in control of your time and money. It means understanding that gaming is entertainment, not a source of income. At gibaje, we give every player the tools and information they need to enjoy gaming in a healthy way.

Our platform always offers four core protection tools: deposit limits, self-exclusion, time-out, and reality check. Our 24/7 live chat support team in Bengali is also always by your side.

Remember — only those aged 21 or above may play on gibaje. We are committed to keeping underage individuals protected from gaming.

Protection Tools

gibaje's gaming protection features

Use these tools for a safe gaming experience.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately — increasing it takes some time, but reducing it applies straight away.

Self-Exclusion

You can close your account for a set period or permanently. During this time no deposits or bets will be possible. Simply contact us via live chat to activate it.

Time-Out

Take a break of 24 hours, 7 days, or 30 days. Your account is completely inactive during a time-out and reactivates automatically when the break ends.

Reality Check

You will be reminded at regular intervals how long you have been playing. This builds awareness and helps you avoid playing excessively.

Loss Limit

Set a maximum amount you can lose within a given time period. Once that limit is reached the session closes automatically, keeping your budget protected.

Age Verification (21+)

We strictly enforce the 21+ age limit. Identity is verified at registration. We are ready to support family members in preventing underage play.

For ages 21+

For those aged 21 or above only

Gaming on gibaje is strictly for adults. Anyone under 21 who attempts to create an account will be rejected. If you have an underage person in your household, we recommend using parental control software on your devices.

  • Age verification is mandatory at registration
  • Accounts for those under 21 will be rejected
  • Take awareness steps to protect your family
  • If you have concerns, let us know via live chat
Warning Signs

Warning signs of problematic gaming

If any of the following appear in your life, use the responsible gaming tools or contact support.

Spending beyond your budget

You are spending more than your set budget on gaming, or depositing more to try to recover losses.

Neglecting family and work

Gaming is preventing you from properly fulfilling your responsibilities to family, friends, or work.

Hiding your gaming

You are hiding your gaming habits from family or friends, or being dishonest about them.

Emotional dependence

You feel very upset or angry when you lose, and when you win you still feel unsatisfied and keep playing.

Playing with borrowed money

You are taking on debt to fund gaming, or cutting back on other essential expenses to spend money on gaming.

Unable to stop playing

You want to stop but cannot, or you keep gaming even after repeatedly deciding to quit.

Detailed Guide

How to use the protection tools?

01

Open live chat

Contact our 24/7 Bengali live chat support and request to activate the tool of your choice.

02

Choose your limit

Tell us which one you need — deposit limit, loss limit, time-out, or self-exclusion — and set the duration.

03

Receive confirmation

Our team will confirm that your chosen protection measure is active and will send an email confirmation if needed.

04

Rules for changes

Reducing a limit or activating exclusion is immediate. Increasing a limit or lifting an exclusion is subject to a cooling-off period.

Tips

Tips for enjoying gaming in a healthy way

Responsible gaming does not mean missing out on entertainment — it means enjoying it with the right mindset and a plan. Here are some practical tips:

  • Set a specific budget and time limit before you start gaming.
  • Do not think of gaming as a source of income.
  • Avoid gaming when drinking or under emotional stress.
  • Take regular breaks and spend time on other activities.
  • Avoid placing more bets to try to recover money you have lost.
  • Keep up regular contact with family and friends.
  • If you have any concerns about gaming, contact support right away.
Remember

Gaming is entertainment, not income

Online gaming is a skill-based form of entertainment. There is no guarantee of consistent profit from casino games or betting in the long run — and gibaje never makes any such claim.

If you feel that gaming is causing problems in your life, do not wait — contact us via 24/7 Bengali live chat or email. Our support team will help you with complete confidentiality.

There is no fee or complicated process to activate self-exclusion or any other protection measure — just tell us in live chat and the rest is our responsibility.

Contact us for help

Our responsible gaming team is always ready.

Live Chat: 24/7 in Bengali
Common Questions

Questions and answers about responsible gaming

You can set the duration yourself — choose short-term (30 days, 3 months, 6 months) or long-term (1 year or more) self-exclusion. Permanent exclusion is also available. During the exclusion period, you will not be able to deposit, place bets, or log in. To reactivate your account after the period ends, you must contact support and a cooling-off period will apply.

Yes. Lowering your deposit limit or setting one for the first time takes effect immediately. However, increasing an existing limit is subject to a set waiting period to protect you from impulsive decisions. This measure is in place for your long-term protection.

No. gibaje strictly enforces a 21+ age policy. Age is verified at the time of registration and any application from someone under 21 will be rejected. If an underage person registers using false information and this is later confirmed, their account will be closed immediately.

In addition to gibaje's live chat and email, you can seek help from mental health professionals or trusted family members in Bangladesh for support with mental health and addiction issues. Asking for help instead of hiding a problem is a sign of courage.

Your account balance will remain safe during self-exclusion. Withdrawals can be made after the exclusion period ends or once the account is reactivated through support. Contact the support team directly for any questions.

No. Using deposit limits, loss limits, or reality check tools has no effect on your bonuses or VIP benefits. However, no new bonuses are issued during self-exclusion, which applies for your own protection.

Enjoy safely — with gibaje

Have fun within healthy limits. Check the FAQ if you have questions or start playing directly.